Real Madrid v City: Ticket information
- Tue 04 Sep 2012, 6:26PM
- Posted by David Clayton
Here are all the details needed to purchase tickets for City's Champions League tie away to Real Madrid on 18 September...
UEFA Champions’ League Group Stage - Ticket Information
Real Madrid v Manchester City
Tuesday 18 September
Kick-off – 8.45pm (local time)
All tickets are sold subject to availability and tickets cannot be returned in the last week of sale. The Club has received an allocation of 3,600 tickets priced as follows:
£60 Adult – Level 3 seating
£40 Adult – Level 4 seating
£92 Disabled Wheelchair supporter (Includes free assistant)
Please note, concession prices are not available for this game.
Tickets will be available online at www.mcfc.co.uk/tickets, by telephone on 0161 444 1894 (option 1, option 1, option 2)* and to personal callers at the ticket office above the City Store at the Etihad Stadium for supporters that meet the following criteria:
- 2012/13 Platinum/Gold Members on the UEFA Competition Cup Scheme with 8,000 or more loyalty points – Thursday 6th September at 9am
- 2012/13 Platinum/Gold Members on the UEFA Competition Cup Scheme with 7,000 or more loyalty points – Thursday 6th September at 1pm
- 2012/13 Platinum/Gold Members on the UEFA Competition Cup Scheme with 6,000 or more loyalty points – Friday 7th September at 9am
- 2012/13 Platinum/Gold Members on the UEFA Competition Cup Scheme with 5,000 or more loyalty points – Saturday 8th September at 9am
*Tickets purchased over the telephone will be subject to a £2.50 booking fee per ticket.
Real Madrid have confirmed that duplicate tickets will not be issued for this fixture. As a result, tickets purchased over the telephone and online will be subject to a Special Delivery charge of £5.90 per transaction. Tickets will be posted to the registered address of the purchasing supporter. Phone lines are open 24-hours, 7 days a week.
Should any tickets remain; further selling criteria will be announced on the website.
Gold Members will be awarded 20 loyalty points for attending this fixture. Platinum Members will be awarded 40 loyalty points.
The Club has received an allocation of 4 wheelchair spaces. Disabled supporters who require a wheelchair space, meet the qualifying criteria and wish to purchase a ticket should contact Supporter Services on 0161 444 1894 (option 1, option 1, option 1). All other disabled supporters who meet the qualifying criteria and wish to purchase a ticket, should visit the ticket office above the City Store at the Etihad Stadium or telephone 0161 444 1894 (option 1, option 1, option 2)*. For additional help or assistance, please contact our Disabled Liaison Officer, on 0161 444 1894 (option 1, option 1, option 1) or email email@example.com.
Please note that other than for Disabled supporters who require a wheelchair, there are no other free assistant tickets available for this game.
Junior Membership holders:
We appreciate that there may be a significant difference in loyalty points between junior supporters (under the age of 16) and their parent(s) or guardian(s). A very limited allocation of tickets will be made available to City Kicks Platinum/Gold Members for purchase together with a qualifying adult Membership holder. At the point where the adult qualifies, they can also purchase one junior ticket regardless of the junior’s loyalty point status.
Please note, this option is only available to supporters purchasing ‘in person’ or over the phone and all juniors must be accompanied by an adult (aged 18 or over). Once this limited allocation has been sold, no further tickets will be available and all junior Members must then qualify in their own right to purchase a ticket.
Members will be advised at the point of sale when the limited allocation of tickets available to junior members has sold out.
Please note, if the supporter number used is that of an adult, then only an adult ticket may be purchased. This also applies to under 16s and over 65s.
We would like to remind everyone why we have the best supporters in the country. On your visit to the Santiago Bernabeu Stadium, please respect the stewards and staff at the Club and we ask that you:
- - Remain in the seat that you have purchased
- - Keep your ticket with you at all times
- - Do not block the aisles or gangways
- - Do not smoke
- - Follow the ground regulations
Official Match Ticket:
Real Madrid have advised the club that under no circumstances will duplicate tickets be issued for lost or misplaced tickets. Please ensure you keep your ticket in a safe place.
Entry to the Stadium will be granted on the presentation of a valid ticket purchased from the Club. The Club excludes all liability to any supporter who is denied entry to the Stadium as a result of their ticket having been purchased through an unauthorised seller. The unauthorised sale or disposal of tickets may also amount to a criminal offence and the Club will inform the police as soon as it becomes aware of any unauthorised sale or disposal of tickets.
The Ticket Office and Supporter Services Team are available:
Monday - Saturday, 9am to 5:30pm (closed Sunday & Bank Holiday).
Supporter Services will open for all scheduled First Team away fixtures until kick-off. Please call 0161 444 1894 (option 1, option 3).
Terms & Conditions:
All tickets and hospitality are sold subject to availability and are issued subject to Manchester City Football Club Limited’s 2012-13 away match terms and conditions of sale, 2012-13 Hospitality terms and conditions of sale (available upon request) and the applicable ground regulations of the opposing team.